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CarolinaEast Implements Visitor Access Tool Throughout the Medical Center

Hospital news | Wednesday, November 28, 2018

(New Bern, NC) Beginning December 3, 2018 when visiting CarolinaEast Medical Center, expect to have a form of identification readily available for access to most areas. This will be a requirement to gain entry to our patient care units located on the second, third, fourth and fifth floors of the hospital. This change in protocol will ensure a safer environment for all our patients, visitors and staff.

The Fast-Pass Guest Identification System was implemented on our second floor in March of 2016 and expanded to the third floor later that year. It is now a requirement for all areas above the ground floor of the hospital. Similar systems are being used by hospitals across the nation as the healthcare industry has recognized a rising need for greater security and identified visitor management. CarolinaEast staff has been extensively trained to use Fast-Pass, which completes the process in seconds and does not have any hindrance to the flow of visitation. Once the visitor’s I.D. has been scanned and approved for visitation, a photo is taken of the visitor and a badge is instantly printed, designating expiration date and final destination. Visitors entering the main entrance during regular visiting hours (7:30am – 9:00pm) to visit patients and the Emergency Department after hours (9:00pm – 7:30am) to visit patients will be expected to wear these badges at all times. Visitors of all other areas, including the Surgery Waiting Area, Cafeteria, Emergency Department, Radiation Oncology, and others on the first floor of the Medical Center, will be issued a blue “Common Areas” sticker and will not be permitted entrance on other floors.

CarolinaEast would like to thank its patients and visitors, in advance, for their understanding of the importance of implementing such a tool. “Safety has always been and will always be our number one guiding principle at CarolinaEast,” says Chief of Police Johnny Cahoon. “Fast-Pass is simply another way to enhance security and keep our patients, guests and staff as safe as possible,” he adds. For more information about this system, call CarolinaEast Patient Relations Department at 252-633-8177.