Crossroads Adult Mental Health

Half of all Americans will experience a mental illness during their lifetime. Mental or emotional problems affect all aspects of our lives. Individuals may become so overwhelmed that they cannot function in their day-today lives. Signs and symptoms indicating an illness may include one or more of the following:

  • Suicidal Behavior and/or Threats
  • Violent Behavior
  • Sleep or Eating Disturbances
  • Severe Agitation
  • Medication Noncompliance
  • Severe Mood Swings
  • Excessive and Uncontrolled Anger

You Are Not Alone.

  • One in four families has a member who will experience a mental illness.
  • Nineteen million people will suffer from depression at some point in their lives. Of those, 80 to 90 percent can be effectively treated.

Contact Crossroads

Phone: (252) 633-8204

The Level of Care You Need

Crossroads: Inpatient Psychiatric Hospitalization

Inpatient hospitalization involves stabilizing the crises that led to hospitalization, providing a thorough evaluation, developing a treatment plan, and coordinating care in a supportive environment that provides 24-hour nursing care. Based on the results of the evaluation, the staff and physicians of Crossroads will develop a comprehensive treatment plan.

Treatment focuses on behavioral health needs and teaches new ways to cope. We also determine an appropriate level of medication and teach patients how to use their medication appropriately. All of these therapies are designed to help the patient return home and resume their lives as quickly as possible. Our discharge planners and case managers also help plan and coordinate care following hospitalization.

Partial Hospitalization Program

When the need is less acute and does not require the intensity of inpatient stay, the Crossroads Partial Hospitalization Program provides a structured multi-week, day program. Mental Health professionals utilize group and individual therapy to help their clients return to a more productive and satisfying lifestyle.

 A comprehensive evaluation will take place by a multi-disciplinary ream to develop and initiate a treatment plan that offers flexible scheduling and coordinates with care within available community based services.

Intensive Outpatient Program (IOP)

When someone fails to have positive responses to traditional outpatient therapy and medication management, our Intensive Outpatient Program (IOP) may be an option. It is considered a step down from inpatient and higher level treatment service with a focus on enhanced success.  We encourage anyone considering IOP to have discussed their potential for enrolling with their healthcare provider. 

Treatment includes individually designed group therapy sessions focusing on improving daily coping skills and establishing safety.  Our first step in treating a new patient is to complete a psychosocial assessment to determine personal treatment goals.  This comprehensive behavioral evaluation allows us to assess symptoms, personal and family psychiatric history and suicide risk.

How We Can Help

At Crossroads, we offer individualized care in a warm, supportive atmosphere. The first thing our professional team will do is a thorough evaluation to help determine what is causing a patient’s distress and how we can best help. Our clinical team will check to see if there are any underlying medical or biochemical origins to these symptoms. The team will then work with the patient, their family, and other healthcare professionals to develop an appropriate course of treatment. Treatment may include individual meetings with psychiatrists, group therapy, and educational programs.

Admission Criteria

Admissions are accepted 24-hours a day. Referrals may be made by physicians, psychologists, social workers, mental health professionals, social service agencies, family members, or friends. The final decision regarding admission is made by a psychiatrist.

Treatment Services

Treatment services offered include:

  • 24-hour Behavioral Health Monitoring and Supervision
  • Behavioral Health Diagnostic Assessment and Evaluation
  • Medication Stabilization and Management
  • Individual and Group Therapy
  • Recreational Therapy

Family Plays An Important Role

When one person in a family suffers from a mental or emotional illness, everyone in the family is affected. Admission to a psychiatric treatment center is understandably traumatic. Stresses and strains in relationships are intensified. We understand this and encourage family members to express their feelings and learn new ways to cope with their frustrations. We help families participate in their loved one’s recovery.

Going Home

Together, the patient, the family, and the treatment team develop an appropriate aftercare plan. This may involve a day hospital program, a community-based program, or outpatient therapy. Our goal is to help each individual continue the progress that he or she has already made in the hospital.

Crossroads is a service of CarolinaEast Health System, a public nonprofit organization governed by an appointed Board of Directors representing the community. The Medical Center receives no public tax money and is self-sufficient financially. All resources are reinvested in the medical community, and our services are available to everyone regardless of their ability to pay.