Before Your Visit

Plan Ahead If Possible

Your doctor and his or her office staff will be very helpful in your understanding what to expect when you arrive at CarolinaEast Health System. Be sure to ask them whatever questions you may have.

If your physician gave you a copy of your orders (for imaging tests, lab work, etc.) please remember to bring them with you. Insurance cards and personal identification are also necessary. If you have an Advance Directive (Living Will or Health Care Power of Attorney) prepared, you will need to bring a copy with you.

We ask that you leave all valuable items such as jewelry, watches or large amounts of money or credit cards at home or give them to a trusted family member or friend for safe keeping. Your pajamas or nightgown, robe, slippers and a few personal items such as toiletries, a comb and toothbrush should be all you need to bring with you. For your safety and the safety of others, we ask that you leave all electrical appliances such as radios, electric razors and curling irons at home. Small battery-operated appliances are permitted.

If you are a denture wearer, you will be provided a special case to hold your dentures. We ask that you please use this case to avoid losing your dentures. Special care should also be taken to not misplace your eyeglasses, contact lenses and hearing aids.

Please bring a list of your prescription medications and any over the counter drugs you take regularly with you. Any medications you will need during your stay with us will be administered through the Medical Center pharmacy. Your personal medications will be stored safely in our pharmacy. This is for your safety.

Emergency Department Visits

If you are in need of emergency care, we stand ready 24 hours a day, seven days a week to take care of you when the unexpected happens. When you arrive by personal vehicle, you will first be seen by a Triage nurse who will assess your current condition. The most emergent patients are seen first. Please understand that while you may have arrived first, if a patient in a more serious condition arrives, he or she will be seen before you. We appreciate your patience. We must see patients with the greatest need first.

Please bring a list of all prescription medications and over the counter drugs you take with you. It is important that we know this information.

If you are experiencing illness or injury of a more minor nature, our Express Care is open from 8:00 a.m. until 11:00 p.m.  Our caring staff will provide you with just the right care in just the right amount of time.